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Increased response time

» Published on Tue, 10 Sep 2019 06:15:00 +0000

  • Resolved

    Hello, The issue previously reported has been resolved as of 10:10pm UTC and all traffic patterns have stabilised since that time. Thank you very much for your patience and again, sincerest apologies for the inconvenience caused.

    » Updated Tue, 10 Sep 2019 12:26:00 +0000
  • Update

    Hello, our engineers continue to investigate the cause of the problem. Thank you very much for your patience and again, sincere apologies for the inconvenience this generates.

    » Updated Tue, 10 Sep 2019 10:42:00 +0000
  • Investigating

    Hello, Approximately at 06:15pm UTC, we have been experiencing a service degradation which is affecting to Hotel-X and Distribute. We have our teams working to resolve the issue , and will communicate as soon as service is restored. Please accept our apologies for the resultant impact to service, and our assurance at the issue is being given high priority.

    » Updated Tue, 10 Sep 2019 06:15:00 +0000

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