» Published on Thu, 16 Jan 2020 10:40:00 +0000

• Resolved

  Hello, The issue previously reported has been resolved as of 11:30 UTC and all traffic patterns have stabilised since that time. Thank you very much for your patience and again, sincerest apologies for the inconvenience caused.

  » Updated Thu, 16 Jan 2020 11:30:00 +0000

• In Progress

  Hello, As of approximately 10:40 UTC today we have been experiencing a service degradation which is affecting Hotel-X. Our team is working to resolve the issue and will revert as soon as service returns to normal. Please accept our apologies for the resultant impact to the service, and our assurance the issue is being given high priority.

  » Updated Thu, 16 Jan 2020 10:40:00 +0000