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Service Degradation

» Published on Tue, 12 Jul 2022 08:30:00 +0000

  • Resolved

    The problem has been solved. Please accept our apologies for the resultant impact to the service.

    » Updated Tue, 12 Jul 2022 15:03:00 +0000
  • Update

    We have clarified that the problem comes from the LB of one of our cloud providers. Our team is working with the cloud provaider to resolve the issue and will revert as soon as service returns to normal.

    » Updated Tue, 12 Jul 2022 11:27:00 +0000
  • Update

    We have clarified that the problem comes from the LB of one of our cloud providers. Our team is working with the cloud provaider to resolve the issue and will revert as soon as service returns to normal.

    » Updated Tue, 12 Jul 2022 11:25:00 +0000
  • Investigating

    As of approximately 11:45 UTC today we have been experiencing a service degradation which is affecting HotelX. Our team is working to resolve the issue and will revert as soon as service returns to normal. Please accept our apologies for the resultant impact to the service, and our assurance the issue is being given high priority.

    » Updated Tue, 12 Jul 2022 08:30:00 +0000

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