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Content (static data) degradation

» Published on Mon, 18 Jan 2021 14:50:00 +0000

  • Resolved

    Our proveder has resolved the problem and the service has been recovered and returned to normal situation. Please accept our apologies for the resultant impact to the service.

    » Updated Mon, 18 Jan 2021 16:10:00 +0000
  • Update

    The problem is caused by a degradation of one of our cloud providers. We are speaking with them to solve the problem as soon as possible. Please accept our apologies for the resultant impact to the service.

    » Updated Mon, 18 Jan 2021 15:10:00 +0000
  • Investigating

    Hello, As of approximately 14:50 UTC we have been experiencing a service Degradation which is affecting in some calls of the content data. Our team is working to resolve the issue and will revert as soon as service returns to normal. Please accept our apologies for the resultant impact to the service, and our assurance the issue is being given high priority.

    » Updated Mon, 18 Jan 2021 14:50:00 +0000

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